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During the polishing try to keep the floor as wet as possible. Try to prevent the polishing powder from drying in the grout lines. While the floor is still wet apply a solution of stone soap and water, agitate the grout lines with the mop and pick up... Read More

Q. I have a Limestone tile and someone let the polish dry in the grout. How can I remove the polish from the grout? The grout was not sealed. The product was granquartz stone polish. A. Try applying a neutral cleaner to the grout where the polish... Read More

The hard white deposit is a build-up of salts. These salts—known in the tile industry as “lime putty”—are coming up from the setting bed, and can be very difficult to remove. To remove lime putty, scrape away as much of it as possible... Read More

You can grind the uneven counter flat but, I would first check to see why the slabs are uneven. It is possible that the plywood under the slabs has shifted or the granite was installed uneven. Check to make sure the slabs are secure. After the... Read More

Yes, the brass will hone and polish just like the marble. Don’t be surprises if the brass strips are polished to a mirror shine. Brass will however leave a greenish color stain on the marble. If this occurs it will be necessary to poultice the... Read More

I am assuming that the black marble you are referring to is negro marquina. If this is the case you will find that this type of black marble is very susceptible to spalling of the veins. Over-polishing with either powder polishes or recrystallization... Read More

Q. Hi. I recently had a patio laid in natural sandstone and my builders used a cement coloring in the pointing. When wiping down with wet sponges, they have left stains on the sandstone. What do you recommend?  Is there anything we can do? Builders... Read More

Q: I'm laying "penny" mosaic tile on top of a heating system. I had to use a light amount of thinset in some spots due to leveling issues. As a result I have some tiles that are coming up (I have not yet grouted). I am going to use spectralock... Read More

Q. I just had my floors refinished, how do I maintain them?   A. There are several things you want to avoid when maintaining your floors, as well as some of the best practices for floor maintenance:    Don't use stone soap. Don't damp... Read More

I will assume you are not cleaning it with acid cleaners. There is a possibility that there is some residual acid in the grout or the pores of the stone that bleeds out when you take a shower. Try rinsing the shower wall with a solution of baking... Read More